To our Customers and Community,
As the COVID-19 crisis continues, we wanted to take this opportunity to reassure you that Perfume Clearance Centre is fully committed to the safety of our valued customers, our team members, our suppliers and the wider community during this challenging time.
As an online only business, Perfume Clearance Centre, does have a lower risk of exposure to the Coronavirus (COVID-19) outbreak. Nonetheless, in line with the recommendations from the Australian Government and the World Health Organization, we have taken extra precautions to ensure our workplace is a clean, hygienic environment by increasing the frequency of cleaning and providing hand sanitizer to all staff. We have also suspended all pick up orders from our premises until further notice for the safety and protection of our team members and our online customers. Other measures we have put in place include requiring all staff to regularly wash their hands during their shift, minimising any outside visitor contact we have to our workplace, regularly cleaning all work spaces and benchtops, and requiring all team members to maintain a safe distance from each other at all times.
Our warehouse is fully operational, and we are dispatching orders as usual. Our aim is to always try to dispatch all orders within one business day after receipt. Please note that we are not involved in the delivery of your parcel once it leaves our premises, and that during these trying times delays will arise outside of our control within the Australia Post network. We will keep you updated on our website if there are any changes to deliveries that are put in place by Australia Post or State and Federal authorities.
Australia Post Delivery Delays
Australia Post have advised us of delays in parcel delivery due to reduced flights, social distancing procedures and increased demand. They are working continuously to maintain delivery and apologise for any inconvenience caused. Delays could be as long as twice the duration of normal delivery times.
If you have any questions please reach out to us via email at firstname.lastname@example.org or by phone on 1300 737 386.
Thank you to all our loyal customers for your continued support and take care.
The team at Perfume Clearance Centre